Reorganising a Complex Educational Platform

I used teacher research to rethink how thousands of educational resources were organised and accessed in Oxford Premium.

UX Research Information Architecture Usability Testing Prototyping

At a glance

Helping teachers find what they need

Oxford Premium had grown across product lines, with inconsistent names and navigation paths. Teachers valued the content but struggled to understand where resources lived.

As the sole UX/UI Designer, I connected behavioural research, teacher interviews and testing to redesign the information architecture, navigation and resource groupings.

Role: Sole UX/UI Designer
Research: 600+ Hotjar sessions
Interviews: 31 teachers

Oxford Premium redesign proposal with left resource-category navigation, search and grouped resource cards. — The navigation proposal: resource categories, search and clearer entry points.

The decisions

Three decisions behind the work

Start with teacher behaviour

Sessions showed task-focused visits with limited exploration. Interviews helped explain the problem: teachers could not always tell where resources belonged.

Test the categories

I used card sorting and prototype tasks to check resource groupings and labels, refining the structure around how teachers expected to find content.

Connect the content ecosystems

I compared UK and Spanish product structures, mapped equivalent resources and documented naming conventions to support a more coherent organisation.

Evidence

From teacher research to resource discovery

Card sorting and prototype tests informed the navigation. These examples connect the research with the product flows available in Oxford Premium's demo.

Accessing resources: navigating the guides, answer keys and resource groupings available in the demo.

Card-sorting results from 16 teacher responses, showing category agreement percentages and ambiguous resource labels. — Card sorting: checking which resource categories matched teachers' expectations and where labels remained ambiguous.

Maze prototype-test results for a resource-finding task, showing success, abandonment, misclicks and average duration. — Prototype testing: examining completion, drop-off and misclicks on a resource-finding task to identify remaining friction.

Exploring a title: finding related materials within the resource structure developed and tested with teachers.

Demo library: a separate entry point for sample titles, previously mixed into the main library.

Outcome

A shared structure for a complex platform

Information architecture validated through card sorting and usability testing.
Four main resource categories: Activities & Templates, Assessment, Planning and Professional Development.
Navigation proposals and interactive prototypes for finding educational resources.
Resource mappings and documentation connecting content, product and development decisions.

🔒 About the examples

The videos use Oxford Premium's demo account, which shows a limited selection of titles and resource categories. The process examples have been adapted for sharing. Further research and context are available in the Deep Dive.